Return to Business License

Business License FAQs

Business License FAQs

What if 2016 taxes are not completed yet? What other documentation is acceptable?

Suggested gross receipt documentation includes California Sales Tax Returns for the past four quarters, internal accounting reports, such as income statements, working papers and supporting schedules.

Location and Business Hours

The Business License Department is located in City Hall at 303 East “B” Street, Ontario. This is one block north of Holt and one block east of Euclid. Hours of operation are Monday – Thursday from 7:30 am to 5:30 pm and Fridays from 8:00 am to 5:00 pm.

What is the Due Date for Renewals before any Late Penalties?

Renewals are due on January 31st either in City Hall or postmarked by the U.S. Post Office.

What are the Late Penalties?

Payments received February 1st - February 28th are subject to a 20% penalty. Payments received March 1st – March 31st are subject to a 40% penalty. Payments received April 1st – April 30th are subject to a 60% penalty. Payment received May 1st – Mary 31st are subject to an 80% penalty. Payments received after May 31st are subject to a 100% penalty.

How can I pay my Business License Renewal?

Mail your license information and check using the self-addressed envelope enclosed. For your convenience, the City has a payment drop box located directly outside of City Hall. Please do not send cash in the mail or drop box. You are also welcome to pay your business license in person inside City Hall using cash or checks.

What should be included in Gross Receipts on Line A of the Renewal Form?

Gross receipts include all sales and receipts for the year BEFORE any expenses are deducted.

What documentation is required to support the gross receipts?

The City requires businesses whose tax amount is based on gross receipts to submit documents supporting the reported gross receipts. Suggested documents containing gross receipts information includes: a Federal Tax Return page 1 of any of the five forms: Form 1040, Schedule C, Schedule E, Form 1065 or Form 1120. California Sales Tax Returns for the past four quarters or other company documentation supporting the reported gross receipts. Such documentation may include financial statements (income statement), work papers, and supporting schedules.

What is an alternative to sending in copies of the required supporting gross receipt documentation?

You may bring in the required supporting documentation along with the renewal form to City Hall for inspection by the License Department staff. Copies will not be made while your information is verified.

What if the supporting gross receipts documentation is not included?

A renewal certificate will not be issued until all required information is received and payment is made in full.

Email Alerts

Sign up for personalized email alerts.

Stay Connected

Stay informed with the latest updates.