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Bill Deferral

Bill Deferral


Ontario Municipal Utilities Company (OMUC) will offer residential customers who are federal employees affected by the government shut down the ability to defer utility bill payments without penalty for up to two billing cycles from the original bill due date.

In order to qualify you must: 

  • Notify the billing department by contacting the Ontario Municipal Utilities Company (OMUC) customer service at (909) 395-2050.  
  • Be a federal employee and provide evidence of employment by submitting pay stubs, your federal government ID, or notifications from the federal government. 
  • Provide documentation of furlough status. 
  • Deferral of current amount due for up to two billing cycles.  

The program will waive late fees and interest for “late charges” initiated during the furlough. Please note, the program cannot waive “turn-on” fees. 

To find out more about bill deferral assistance, furloughed federal employees can contact OMUC’s customer service representatives at (909) 395-2050. OMUC is committed to providing quality work and exceptional customer service to the residents and of Ontario.

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