Complaints may be filed by calling the Community Improvement office directly (909) 395-2007 (Monday through Thursday, 7:30 AM - 5:30 PM, and Friday 8:00 AM to 5:00 PM, or 24-hours a day on the Code Violation Hotline (909) 395-2278). Complaints may also be lodged using the Community Improvement Violation Form below.
Addresses or specific locations (i.e., the northwest corner of an intersection or one lot east of a specific address) are required to file a complaint. You will also need a description of the alleged violation. Complainant information is kept strictly confidential and is not released outside of the Community Improvement office.
Community Improvement is located at:
208 West Emporia Street
Ontario, CA 91762
Phone: (909) 395-2007
Fax: (909) 986-0427