City of Ontario Coronavirus Updates

 

 

City Hall is now open to the public.

Face coverings & social distancing are required.
Appointments are still available for City Hall. 


 

Testing Information for San Bernardino County


 


NEW UPDATES

 

11/19 Governor Newsom issued a Limited Stay at Home Order to slow the spread of COVID-19. The order states "Non-essential businesses and personal gatherings are prohibited between 10 PM and 5 AM beginning Saturday, November 21 at 10 PM."

This order applies to all counties in the purple tier and will be effective until December 21, 2020. Read more information on this order here.

 


SEE MORE UPDATES BELOW

 

ACCORDION
LATEST UPDATES

10/8 The City of Ontario is complying with the State guidelines on youth sports and tournaments. Per these guidelines, City of Ontario fields are closed to sporting events and tournaments at this time. City of Ontario parks and playgrounds continue to be open for passive use.

Consistent with the July 20, 2020 announcement of the California Interscholastic Federation, this document provides guidance for all youth sports programs—including school-based, club, and recreational programs—to support a safe environment for players, coaches and trainers, families, spectators, event/program/facility managers, workers, and volunteers. Read full guidance here. 

 

10/8 The City of Ontario is complying with the State guidelines on youth sports and tournaments. Per these guidelines, City of Ontario fields are closed to sporting events and tournaments at this time. City of Ontario parks and playgrounds continue to be open for passive use.

Consistent with the July 20, 2020 announcement of the California Interscholastic Federation, this document provides guidance for all youth sports programs—including school-based, club, and recreational programs—to support a safe environment for players, coaches and trainers, families, spectators, event/program/facility managers, workers, and volunteers. Read full guidance here. 

 

9/30 State announces new guidelines for reopening playgrounds. This guidance provides direction on usage of outdoor playgrounds and outdoor recreational facilities (hereafter facilities), to support a safe environment for children and families. It applies to outdoor playgrounds located in parks, campgrounds, and other publicly accessible locations. This guidance does not apply to indoor playgrounds or family entertainment centers. Visitors to outdoor community playgrounds must comply with the following requirements:

  • Face masks over the mouth and nose are required for everyone 2 years of age or older with caregiver supervision at all times to ensure face mask use.
  •  Do not use the playground when different households are unable to maintain a physical distance of 6 feet or when the capacity limit has been reached.
  • Caregivers must monitor to keep adults and children from different households at least 6 feet apart.
  • Consider coming on different times or days to avoid wait times and potential crowded times.
  • No eating or drinking in playground, to ensure face masks are worn at all times.
  • Wash or sanitize hands before and after using the playground. 
  • Elderly and persons with underlying medical conditions should avoid playground when others are present.
  • Limit visit to 30 min per day when others are present

 

9/1 On August 31st, Governor Gavin Newsom signed a Statewide COVID-19 Tenant and Landlord Protection Legislation. “New law includes targeted protections for tenants to shield them from evictions due to COVID-19-related back rent through February 1, 2021 Extends anti-foreclosure protections in the Homeowner Bill of Rights to small landlords.” More information can be found here.

8/28 Beginning Monday, 8/31 hair salons and barbershops may reopen indoors. Find out what activities are open by visiting the Blueprint for a Safer Economy website.

7/20 New Guidelines released allowing hair salons and barbershops to operate outdoors. 

7/13 Governor Newsom today ordered additional restrictions in counties on the state monitoring list, which includes San Bernardino County. Counties that have remained on the County Monitoring List for 3 consecutive days will be required to shut down the following industries unless they can be modified to operate outside or by pick-up. 

  • Fitness centers
  • Places of worship
  • Offices for non-essential sectors
  • Personal care services
  • Hair salons and barbershops
  • Malls

The following sectors are still closed:

  • Dine-In Restaurants (take-out and delivery are allowed)
  • Wineries & Tasting Rooms
  • Movie Theaters
  • Family Entertainment Centers
  • Zoos & Museums 
  • Cardroom
  • *Bars must close ALL operations

7/1 Effective immediately, CA Public Health is requiring counties that have been on the County Monitoring List for at least 3 days (Contra Costa, Fresno, Glenn, Imperial, Kern, Kings, Los Angeles, Merced, Orange, Riverside, Sacramento, San Bernardino, San Joaquin, Santa Barbara, Santa Clara, Solano, Stanislaus, Tulare, Ventura) to move certain sectors outdoors or close. Sectors to close:

  • Dine-In Restaurants (take-out and delivery are allowed)
  • Wineries & Tasting Rooms
  • Movie Theaters
  • Family Entertainment Centers
  • Zoos & Museums 
  • Cardroom
  • *Bars must close ALL operations

6/26 In an abundance of caution due to recent increases of COVID cases in the past few days in San Bernardino County we have decided to postpone the reopening of the Ovitt Family Community Library until after the Fourth of July holiday. Please visit OntarioCA.gov/VirtualCenter for programs and videos. 

6/22 Press Release. Ovitt Family Library to Reopen on June 29, 2020 with limited services. 

6/18 New Release: Governor Newsom issued a public health order requiring mandatory use of face coverings statewide starting today. Situations and exceptions are listed in the guidance here

6/15 City Hall is now open to the public. Face coverings & social distancing are required. Appointments are still available.

6/9 On Friday, June 12, California will allow schools, day camps, bars, gyms and other sectors in San Bernardino County to begin reopening. The following are the guidance for sectors that will be allowed to reopen this Friday:

5/27  In observance of Memorial Day, there will be no construction activity on Monday, May 25. NEW DATE! SATURDAY JUNE 6 AT 10:00 P.M. THROUGH JUNE 7 AT 10:00 A.M. I-10 will be closed between Euclid Avenue and 4th Street for the demolition of the Sultana Avenue Bridge. See full details here.

5/26 Beginning on Thursday, May 28th, the City of Ontario has partnered with the San Bernardino Department of Public Health to provide free COVID-19 and antibody testing for all San Bernardino residents, including those who are asymptomatic. Registration is required and an appointment can be made through the link here. The testing clinic will be open Monday-Friday from 9:00 a.m. to 4:00 p.m. through at least the end of June and is located at the Ontario Convention Center North facility at 1947 Convention Center Way.

5/25 The County today announced the reopening of places of worship with new State-specified guidelines. Under the new State guidance, issued this morning, places of worship can hold religious services, including funerals, if attendance is limited to 25 percent of a building’s capacity, but no more than 100 attendees. View full news release here. 

5/23 San Bernardino County is moving through the accelerated Stage 2 phase of reopening.  As of today, retail stores, malls, and dine-in restaurants can open with COVID compliant modifications. View the full press release here. 

5/22 The City of Ontario has created two new programs with CARES Act Community Development Block Grant (CDBG) funds to aid qualified low-income Ontario residents in recovering from the COVID-19 (coronavirus) pandemic. Click here to learn more and to apply for these programs.

5/18 Construction Alert: On May 29 at 10:00 p.m. through May 30 at 10:00a.m., I-10 will be closed between Euclid Avenue and 4th Street for the demolition of the Sultana Avenue Bridge. See full details here.  Project has been rescheduled for June 6 & June 7.   

5/15 Press Release: The City of Ontario Announces Summer Cancellations, Virtual Programming Alternatives

5/12 Feeding America, in partnership with the Toyota Arena and City of Ontario, is hosting an Emergency Drive-Thru Food Distribution Pop-Up Event on Friday, May 15 at the Toyota Arena. For more information, see flyer here.  

5/11 County Press Release. Per the county of San Bernardino, face coverings are no longer required but highly recommended. Employers can require face masks for employees and businesses can also require masks upon entering. 

5/4 Watch tomorrow's (May 5th) City Council Meeting online. For more information and how to watch, click here.

4/30 San Bernardino County Department of Public Health (DPH) is testing by appointment only at the Ontario Health Center (150 E. Holt Blvd., Ontario) which provide services for underserved and vulnerable populations. To learn more about the Health Center’s patient qualifications and how to make an appointment, visit http://wp.sbcounty.gov/dph/programs/clinics/patient-access-referral/.

4/28 The State of California Employment Development Department (EDD) has begun a mass hiring effort of essential workers due to COVID-19. To get the latest job announcements and apply for positions, visit the EDD LinkedIn account here

4/28 The City of Ontario and the San Bernardino County Department of Public Health will be hosting a COVID-19 drive-through testing site on Monday, May 4th at the Toyota Arena. This testing is free and for all community members who have at least one COVID-19 symptom like fever, cough, or difficulty breathing and will be by appointment only. You can make an appointment starting April 29th at 10 .m. by going to sbcovid19.com or calling 909-387-3911. Please remember that by order of the County health officer everyone is required to wear a mask while in public and when not in a car. 

4/23 Whispering Lakes is now taking reservations for golf starting Saturday morning. For more information about Golf course activities contact Whispering Lakes via  https://whisperinglakesgolf.com/ or by phone at (909) 923-3673.

4/23 City of Ontario Parks, including dog parks, will be open starting Saturday, April 25. Parks open for passive recreational use only. Restrooms, playgrounds, courts, & sports fields remain closed. Please observe social distancing. See a list of our parks here. 

4/21 Watch tonight's City Council Meeting online. For more information and how to watch, click here.

4/16 Free Mulch giveaway scheduled for April 17 and 18 has been canceled. 

4/15 New local food resources added to the "Grocery, Retail & Restaurant Store Times" dropdown below.

4/9 The Next City Yard Sale Weekend (May 1, 2, and 3) has been cancelled. For more information on yard sales, visit our Yard Sale Information page

4/8 Press Release: Ontario Imposes Temporary Moratorium on Evictions During Coronavirus Crisis

4/8 County News Release: Clarification of Religious Services and Face-Coverings Order

4/7 County News Release: REQUIRED: Public Health Officer ORDERS Face Covering

4/2 County News Release: Public Health Officer Recommends Face Coverings During Essential Outings

4/1 County Press Release: Governor Newsom Announces Agreement Between Teachers, Classified Employees and School System Management to Support Student Instruction During COVID-19 Outbreak

3/30 Press Release: Ontario Urges Extreme Vigilance as COVID-19 Outbreak Grows; 5 Confirmed Case in the City 

3/30 Conditions Related to the COVID-19 Quarantine and Housing of Individuals at Hotels and Motels Within the City of Ontario

3/26 News Release: SoCal Gas Warns Customers About the Rise of Utility Scams During COVID-19

3/25 For a complete listing of open essential businesses (Grocery, Retail & Restaurants) in Ontario, visit our Interactive Map: Ontario Open For You.

3/24 News Release: Tax Collector Mason will Grant Penalty Relief for Property Taxpayers.

3/23 Effective today all City playgrounds, public restrooms & outdoor workout equipment are closed to the public. Trails and park green spaces are still open to the public but please observe CDC's minimum recommended social distancing of 6' from other persons at all times.

3/22  City Hall is open by APPOINTMENT ONLY. It is closed to the general public. To make your appointment online, please click here. Without an appointment you will not be able to access City Hall. Social distancing will be enforced.

3/20 Memorandum on identification of essential critical infrastructure workers during COVID-19 response.

3/20 For questions about the Stay At Home order from Governor Newsom, or any other questions about COVID-19, please call our hotline number at (909) 988-3650. For normal business questions to the City of Ontario, please call our front desk at (909) 395-2000.

3/19 Earlier this evening, California Governor Gavin Newsom has issued an order requiring all people living in California to stay home except to get food, care for a relative or friend, get necessary health care, or go to an essential job. If you do need to go out, keep at least 6 feet of distance from others. For more information about this order including what is an essential job or service, visit Covid19.ca.gov 

3/19 Check out our new Virtual Community Life & Culture Resource Center! Your plan for fun, education and resources while we practice social distancing. Check back daily for new content! 

3/19 Call the San Bernardino County Hotline at (909) 387-3911, for COVID-19 public information. This hotline is available Monday thru Friday, 9am - 5pm. This hotline is for public information only. Please contact your health care provider for medical related inquiries.

3/19  For updated shopping hours, including senior only shopping hours, click on the "Grocery & Retail Store Times" dropdown below.

3/18  After extensive discussions with federal, state and local officials, The Ontario Mills announced it will be temporarily closed. This measure will take effect from 7pm local time today and will end on March 29. 

3/18  Order of the Health Officer of the County of San Bernardino Canceling All Gatherings. Read Order Here. 

3/18  During this current epidemic, the City of Ontario will be suspending Utility shut-offs, penalties and late-fees. This is in conjunction with the guidance received from the Governor’s Executive Order N-28-20 that was announced recently. 

3/17  Temporary changes have been made to the Senior Lunch Program. Meal packages will be distributed at the Senior Center between 11 am and 1 pm for you to take home. More information here. 

3/17  Effective Immediately, the City of Ontario will be closing all Community Centers, Libraries and the Ontario Museum of History & Art. These facilities will be closed until further notice. Read more below in the "Facilities Closures" dropdown. 

3/16 Tomorrow's City Council Meeting (Tuesday, March 17 at 6:30 pm) will be practicing social distancing with limited amount of seats. We encourage you to stream tomorrow's meeting online here.

3/15  The City of Ontario has officially moved into Phase 2 after the first confirmed case of Coronavirus in San Bernardino County. This phase emphasizes containment measures to prevent further spread of the outbreak in the region when there is at least one confirmed case residing in the county. This case may or may not be due to community spread, but precautions should be taken to prevent additional local spread of the disease, especially to vulnerable populations. To read more about our Phases, click on the dropdown below: "What is the City Doing?"

3/15  All City owned Fitness Centers at City facilities will be closed beginning Monday, March 16. All Tot and Senior Programs at all City facilities will be cancelled beginning Monday, March 16.

3/14. The City of Ontario has declared a local state of emergency in anticipation of regional Coronavirus diagnoses and in order to completely mobilize our organization to best serve the Ontario community. Please monitor the City's website and social media for news and information regarding changes to facility/office hours of operation. 

3/13  In accordance with the closure of Colony High School, Lewis Family Branch Library will be closed until April 6. 

3/13  CVUSD announces closure of the district's 35 schools until May 1. More information here.

3/13  MVSD announces closure of schools until May 1. More information here.

3/13  Chaffey Joint Union High School District will be closed until May 1. More information here.

3/13  All City Passport Services are temporarily suspended effective May 1.

3/13/20  OMSD announces closure of all schools until May 1. More information here.

What is the Coronavirus? (COVID-19)

The Coronavirus is a respiratory virus first identified in Wuhan, Hubei province of China. This virus most likely originally emerged from an animal source but now seems to be spreading person-to-person.  For confirmed Coronavirus infections, reported illnesses have ranged from people with little to no symptoms to people being severely ill and dying. Symptoms can include fever, cough, and shortness of breath. The CDC believes at this time that symptoms of the Coronavirus may appear in as few as two (2) or up to fourteen (14) days following exposure to an infected individual.

COVID-19 Updates

 

What is the City Doing? - Phase Response

The City of Ontario is implementing a phased response approach to the COVID-19 outbreak with specific actions or considerations associated with triggering events. These actions are based on interim guidance from the Centers for Disease Control and Prevention and the California Department of Public Health (CDPH). In a Public Health Emergency, however, the San Bernardino County Public Health Officer may direct orders that supersede that guidance and this plan.

 

Phase 1: Confirmed community spread in the United States 

This phase is characterized primarily by additional planning being taken to prepare for the outbreak potentially spreading to the local area.

  • Mass gatherings/large community events will be identified, and organizers will monitor the situation to make judgment calls on rescheduling or canceling.
  • Emergency Management will monitor situation updates and progression of the issue.

 

Phase 2: Confirmed case in San Bernardino County 

This phase emphasizes containment measures to prevent further spread of the outbreak in the region when there is at least one confirmed case residing in the county. This case may or may not be due to community spread, but precautions should be taken to prevent additional local spread of the disease, especially to vulnerable populations.

  • Mass gatherings or large community events should be cancelled or rescheduled (over 250 people).
  • Alternative Senior Meal service delivery will be implemented.
  • Non-essential meetings will be cancelled, rescheduled or held virtually.
  • First responders (and other field personnel as appropriate) will deploy Personal Protective Equipment on calls as appropriate.

 

Phase 3: Confirmed community spread in Ontario CURRENT PHASE

At this stage, community spread is likely ongoing and containment is no longer the objective. Mitigation efforts will be instituted to prevent further transmission of the virus within the community.

  • Mass gatherings or large community events will be cancelled or rescheduled (over 50 people).
  • Community Centers, Libraries, and Museum will be closed and will implement alternative service delivery for essential services (senior meal distribution, online classes, book reservations, etc.). 
  • City Hall and other City offices' hours may be adjusted and alternative service delivery measures may be implemented.(permit issuance, in-person bill payment, in-person business license issuance, etc.).
  • In-person meetings may be cancelled and/or transitioned to teleconference only.
  • Alternative service deliveries will be considered and implemented as appropriate for all public-facing essential functions, including the prioritization of life safety calls in Ontario Police & Ontario Fire dispatch, adjusting street and park maintenance schedules, and the closure of some City facilities. 

 

Phase 4: Resolution of epidemic/pandemic

There is reduction in the increase of daily active cases in the latter phases of disease progression. As the risk is reduced, containment and mitigation efforts may also be reduced.

  • Rollback of safety measures will occur in reverse order of implementation.
Facility Closures & Updates

City Hall is now open to the public.

Face coverings & social distancing are required. Telephone contact is encouraged.



Facilities that are currently closed:

  • Community Centers
  • Ontario Senior Center
  • Museum of History & Art
  • Libraries are open by Appointment ONLY

School Closures:

Ontario International Airport (ONT)

Flying out of ONT? Here's what you need to know. 

Employer/Employee Resources

Helpful Resources

For Employer and Employee Resources, visit our Economic Development Agency webpage

Has your employment been affected by the recent CoronaVirus Pandemic? Visit EDD for more information.

The State of California Employment Development Department (EDD) has begun a mass hiring effort of essential workers due to COVID-19. To get the latest job announcements and apply for positions, visit the EDD LinkedIn account here


​​​​Stay Informed. Follow the City of Ontario on Social Media

 

Senior Resources

Senior Meals

In an effort to keep our senior community as safe as possible and to encourage social distancing, all senior meal distribution at the Ontario Senior Center will be handed out in a drvie-thru system that does not require seniors to get our of their cars starting today. The will head minimize potential exposure to COVID-19. 

Seniors will be able to pick up their meals Monday - Friday, 11:30am-12:30pm, at the Ontario Senior Center located at 225 E. B Street. 

Please follow the orange cones and signage to receive the meals while staying in cars. Ontario Recreation & Community Services staff will be available at entrance points to answer any questions seniors may have.

Senior Hotline

For more information about the senior meal program, or any other questions, contact the Ontario Senior Hotline at (909) 395-2021

Senior Exercise

Try out Lite Moves for Seniors,

Chair Yoga is a great and gentle way to stay active.

Apps for Seniors

A guide to home care, communication, food delivery and health monitoring tools

Downloadable Files