City of Ontario Coronavirus Updates

526
 Cases in Ontario

5,650
 Total Cases in San Bernardino County

209
Associated Deaths (County)

  Numbers Updated 6/3/20 View Dashboard HERE
For questions, call the City Hotline at (909) 988-3650
 

City Buildings Below Open By Appointment ONLY

City Hall: book your appointment.

 Utilities Customer Services Centerbook your appointment.

Community Improvement: book your appointment.


County Cleared to Reopen Restaurants, Stores and Malls

San Bernardino County is moving through the accelerated Stage 2 phase of reopening.  As of today, retail stores, malls, and dine-in restaurants can open with COVID compliant modifications.  
View the full press release here.

 

Businesses should also heed county and state guidance for a safe and sustainable reopening:

San Bernardino County Readiness and Reopening Plan
State guidance for dine-in restaurants
State guidance for shopping centers
State guidance for retail
 


NEW UPDATES


5/27  In observance of Memorial Day, there will be no construction activity on Monday, May 25. NEW DATE! SATURDAY JUNE 6 AT 10:00 P.M. THROUGH JUNE 7 AT 10:00 A.M. I-10 will be closed between Euclid Avenue and 4th Street for the demolition of the Sultana Avenue Bridge. See full details here.

5/26 Beginning on Thursday, May 28th, the City of Ontario has partnered with the San Bernardino Department of Public Health to provide free COVID-19 and antibody testing for all San Bernardino residents, including those who are asymptomatic. Registration is required and an appointment can be made through the link here. The testing clinic will be open Monday-Friday from 9:00 a.m. to 4:00 p.m. through at least the end of June and is located at the Ontario Convention Center North facility at 1947 Convention Center Way.

5/25 The County today announced the reopening of places of worship with new State-specified guidelines. Under the new State guidance, issued this morning, places of worship can hold religious services, including funerals, if attendance is limited to 25 percent of a building’s capacity, but no more than 100 attendees. View full news release here. 

5/23 San Bernardino County is moving through the accelerated Stage 2 phase of reopening.  As of today, retail stores, malls, and dine-in restaurants can open with COVID compliant modifications. View the full press release here. 

5/22 The City of Ontario has created two new programs with CARES Act Community Development Block Grant (CDBG) funds to aid qualified low-income Ontario residents in recovering from the COVID-19 (coronavirus) pandemic. Click here to learn more and to apply for these programs.

5/18 Construction Alert: On May 29 at 10:00 p.m. through May 30 at 10:00a.m., I-10 will be closed between Euclid Avenue and 4th Street for the demolition of the Sultana Avenue Bridge. See full details here.  Project has been rescheduled for June 6 & June 7.   

5/15 Press Release: The City of Ontario Announces Summer Cancellations, Virtual Programming Alternatives

5/12 Feeding America, in partnership with the Toyota Arena and City of Ontario, is hosting an Emergency Drive-Thru Food Distribution Pop-Up Event on Friday, May 15 at the Toyota Arena. For more information, see flyer here.  

5/11 County Press Release. Per the county of San Bernardino, face coverings are no longer required but highly recommended. Employers can require face masks for employees and businesses can also require masks upon entering. 

5/4 Watch tomorrow's (May 5th) City Council Meeting online. For more information and how to watch, click here.


SEE PAST UPDATES BELOW

 

ACCORDION
PAST UPDATES

4/30 San Bernardino County Department of Public Health (DPH) is testing by appointment only at the Ontario Health Center (150 E. Holt Blvd., Ontario) which provide services for underserved and vulnerable populations. To learn more about the Health Center’s patient qualifications and how to make an appointment, visit http://wp.sbcounty.gov/dph/programs/clinics/patient-access-referral/.

4/28 The State of California Employment Development Department (EDD) has begun a mass hiring effort of essential workers due to COVID-19. To get the latest job announcements and apply for positions, visit the EDD LinkedIn account here

4/28 The City of Ontario and the San Bernardino County Department of Public Health will be hosting a COVID-19 drive-through testing site on Monday, May 4th at the Toyota Arena. This testing is free and for all community members who have at least one COVID-19 symptom like fever, cough, or difficulty breathing and will be by appointment only. You can make an appointment starting April 29th at 10 .m. by going to sbcovid19.com or calling 909-387-3911. Please remember that by order of the County health officer everyone is required to wear a mask while in public and when not in a car. 

4/23 Whispering Lakes is now taking reservations for golf starting Saturday morning. For more information about Golf course activities contact Whispering Lakes via  https://whisperinglakesgolf.com/ or by phone at (909) 923-3673.

4/23 City of Ontario Parks, including dog parks, will be open starting Satuday, April 25. Parks open for passive recreational use only. Restrooms, playgrounds, courts, & sports fields remain closed. Please observe social distancing. See a list of our parks here. 

4/21 Watch tonight's City Council Meeting online. For more information and how to watch, click here.

4/16 Free Mulch giveaway scheduled for April 17 and 18 has been canceled. 

4/15 New local food resources added to the "Grocery, Retail & Restaurant Store Times" dropdown below.

4/9 The Next City Yard Sale Weekend (May 1, 2, and 3) has been cancelled. For more information on yard sales, visit our Yard Sale Information page

4/8 Press Release: Ontario Imposes Temporary Moratorium on Evictions During Coronavirus Crisis

4/8 County News Release: Clarification of Religious Services and Face-Coverings Order

4/7 County News Release: REQUIRED: Public Health Officer ORDERS Face Covering

4/2 County News Release: Public Health Officer Recommends Face Coverings During Essential Outings

4/1 County Press Release: Governor Newsom Announces Agreement Between Teachers, Classified Employees and School System Management to Support Student Instruction During COVID-19 Outbreak

3/30 Press Release: Ontario Urges Extreme Vigilance as COVID-19 Outbreak Grows; 5 Confirmed Case in the City 

3/30 Conditions Related to the COVID-19 Quarantine and Housing of Individuals at Hotels and Motels Within the City of Ontario

3/26 News Release: SoCal Gas Warns Customers About the Rise of Utility Scams During COVID-19

3/25 For a complete listing of open essential businesses (Grocery, Retail & Restaurants) in Ontario, visit our Interactive Map: Ontario Open For You.

3/24 News Release: Tax Collector Mason will Grant Penalty Relief for Property Taxpayers.

3/23 Effective today all City playgrounds, public restrooms & outdoor workout equipment are closed to the public. Trails and park green spaces are still open to the public but please observe CDC's minimum recommended social distancing of 6' from other persons at all times.

3/22  City Hall is open by APPOINTMENT ONLY. It is closed to the general public. To make your appointment online, please click here. Without an appointment you will not be able to access City Hall. Social distancing will be enforced.

3/20 Memorandum on identification of essential critical infrastructure workers during COVID-19 response.

3/20 For questions about the Stay At Home order from Governor Newsom, or any other questions about COVID-19, please call our hotline number at (909) 988-3650. For normal business questions to the City of Ontario, please call our front desk at (909) 395-2000.

3/19 Earlier this evening, California Governor Gavin Newsom has issued an order requiring all people living in California to stay home except to get food, care for a relative or friend, get necessary health care, or go to an essential job. If you do need to go out, keep at least 6 feet of distance from others. For more information about this order including what is an essential job or service, visit Covid19.ca.gov 

3/19 Check out our new Virtual Community Life & Culture Resource Center! Your plan for fun, education and resources while we practice social distancing. Check back daily for new content! 

3/19 Call the San Bernardino County Hotline at (909) 387-3911, for COVID-19 public information. This hotline is available Monday thru Friday, 9am - 5pm. This hotline is for public information only. Please contact your health care provider for medical related inquiries.

3/19  For updated shopping hours, including senior only shopping hours, click on the "Grocery & Retail Store Times" dropdown below.

3/18  After extensive discussions with federal, state and local officials, The Ontario Mills announced it will be temporarily closed. This measure will take effect from 7pm local time today and will end on March 29. 

3/18  Order of the Health Officer of the County of San Bernardino Canceling All Gatherings. Read Order Here. 

3/18  During this current epidemic, the City of Ontario will be suspending Utility shut-offs, penalties and late-fees. This is in conjunction with the guidance received from the Governor’s Executive Order N-28-20 that was announced recently. 

3/17  Temporary changes have been made to the Senior Lunch Program. Meal packages will be distributed at the Senior Center between 11 am and 1 pm for you to take home. More information here. 

3/17  Effective Immediately, the City of Ontario will be closing all Community Centers, Libraries and the Ontario Museum of History & Art. These facilities will be closed until further notice. Read more below in the "Facilities Closures" dropdown. 

3/16 Tomorrow's City Council Meeting (Tuesday, March 17 at 6:30 pm) will be practicing social distancing with limited amount of seats. We encourage you to stream tomorrow's meeting online here.

3/15  The City of Ontario has officially moved into Phase 2 after the first confirmed case of Coronavirus in San Bernardino County. This phase emphasizes containment measures to prevent further spread of the outbreak in the region when there is at least one confirmed case residing in the county. This case may or may not be due to community spread, but precautions should be taken to prevent additional local spread of the disease, especially to vulnerable populations. To read more about our Phases, click on the dropdown below: "What is the City Doing?"

3/15  All City owned Fitness Centers at City facilities will be closed beginning Monday, March 16. All Tot and Senior Programs at all City facilities will be cancelled beginning Monday, March 16.

3/14. The City of Ontario has declared a local state of emergency in anticipation of regional Coronavirus diagnoses and in order to completely mobilize our organization to best serve the Ontario community. Please monitor the City's website and social media for news and information regarding changes to facility/office hours of operation. 

3/13  In accordance with the closure of Colony High School, Lewis Family Branch Library will be closed until April 6. 

3/13  CVUSD announces closure of the district's 35 schools until May 1. More information here.

3/13  MVSD announces closure of schools until May 1. More information here.

3/13  Chaffey Joint Union High School District will be closed until May 1. More information here.

3/13  All City Passport Services are temporarily suspended effective May 1.

3/13/20  OMSD announces closure of all schools until May 1. More information here.

Video Updates From Mayor Paul S. Leon

 

 

 

What is the Coronavirus? (COVID-19)

The Coronavirus is a respiratory virus first identified in Wuhan, Hubei province of China. This virus most likely originally emerged from an animal source but now seems to be spreading person-to-person.  For confirmed Coronavirus infections, reported illnesses have ranged from people with little to no symptoms to people being severely ill and dying. Symptoms can include fever, cough, and shortness of breath. The CDC believes at this time that symptoms of the Coronavirus may appear in as few as two (2) or up to fourteen (14) days following exposure to an infected individual.

COVID-19 Updates

 

What is the City Doing? - Phase Response

The City of Ontario is implementing a phased response approach to the COVID-19 outbreak with specific actions or considerations associated with triggering events. These actions are based on interim guidance from the Centers for Disease Control and Prevention and the California Department of Public Health (CDPH). In a Public Health Emergency, however, the San Bernardino County Public Health Officer may direct orders that supersede that guidance and this plan.

 

Phase 1: Confirmed community spread in the United States 

This phase is characterized primarily by additional planning being taken to prepare for the outbreak potentially spreading to the local area.

  • Mass gatherings/large community events will be identified, and organizers will monitor the situation to make judgement calls on rescheduling or canceling.
  • Emergency Management will monitor situation updates and progression of the issue.

 

Phase 2: Confirmed case in San Bernardino County 

This phase emphasizes containment measures to prevent further spread of the outbreak in the region when there is at least one confirmed case residing in the county. This case may or may not be due to community spread, but precautions should be taken to prevent additional local spread of the disease, especially to vulnerable populations.

  • Mass gatherings or large community events should be cancelled or rescheduled (over 250 people).
  • Alternative Senior Meal service delivery will be implemented.
  • Non-essential meetings will be cancelled, rescheduled or held virtually.
  • First responders (and other field personnel as appropriate) will deploy Personal Protective Equipment on calls as appropriate.

 

Phase 3: Confirmed community spread in Ontario CURRENT PHASE

At this stage, community spread is likely ongoing and containment is no longer the objective. Mitigation efforts will be instituted to prevent further transmission of the virus within the community.

  • Mass gatherings or large community events will be cancelled or rescheduled (over 50 people).
  • Community Centers, Libraries, and Museum will be closed and will implement alternative service delivery for essential services (senior meal distribution, online classes, book reservations, etc.). 
  • City Hall and other City offices' hours may be adjusted and alternative service delivery measures may be implemented.(permit issuance, in-person bill payment, in-person business license issuance, etc.).
  • In-person meetings may be cancelled and/or transitioned to teleconference only.
  • Alternative service deliveries will be considered and implemented as appropriate for all public-facing essential functions, including the prioritization of life safety calls in Ontario Police & Ontario Fire dispatch, adjusting street and park maintenance schedules, and the closure of some City facilities. 

 

Phase 4: Resolution of epidemic/pandemic

There is reduction in the increase of daily active cases in the latter phases of disease progression. As the risk is reduced, containment and mitigation efforts may also be reduced.

  • Rollback of safety measures will occur in reverse order of implementation.
Facility Closures & Updates

City Buildings Below Open By Appointment ONLY

City Hall: book your appointment.

 Utilities Customer Services Centerbook your appointment.

Community Improvement: book your appointment.



Facilities that are currently closed:

  • Community Centers
  • Libraries
  • Museum of History & Art
  • Household Hazardous Waste Facilities Storage Tips for Household Hazardous Waste
  • City playgrounds, public restrooms & outdoor workout equipment are closed to the public. Trails and park green spaces are still open to the public but please observe CDC's minimum recommended social distancing of 6' from other persons at all times.


Please note, until the library is open to the public again, consider your library due date extended. We will not charge any late fees on any materials that are currently out on loan. If you would like to return the books while the library is closed, you may drop them in our walk-up or drive-through book drops located outside of the library. However, we are putting this policy in place to enable our customers to stay home during this time. If you have any questions, you may call the library at (909) 395-2004 from 9 AM – 5 PM Monday through Friday for assistance.

School Closures:

Per Governor Newsom, schools will be closed through the end of the school year. Distant learning online will take place. 

Ontario International Airport (ONT)

Flying out of ONT? Here's what you need to know. 

Event Cancellations/Postponement

The City of Ontario Announces Summer Cancellations, Virtual Programming Alternatives
Read Press Release Here

State of the City has been cancelled. See more information here. 

We will be canceling all reservations in our meeting and community rooms. We will be providing refunds for anybody who paid for any registration or room reservations. 

 

Grocery, Retail & Restaurant Store Times

Ontario Open For You

Ontario Open For You Interactive Map

Click on the link above to see a map of all of the essential businesses (Grocery, Retail & Restaurants) that are still open in Ontario. For a list of Stores with senior hours, please see our "Senior Resources" dropdown below.

 

 

Local Food Resources

Salvation Army
1412 S Euclid Ave, Ontario 909 986-6748
Monday, Wednesday, Friday 9am-4pm
Food given out by appointment. Must call for appointment.  

SOVA
904 E. California St. Ontario 909 391-4882
Monday - Thursday, 9am to 3pm
Must show proof of income, address and have ID for everyone in family.

Ontario Christian Center
1620 E. Hawthorne St. Ontario 909 983-5269
Friday, 5pm
one form of ID required

Redeemer Lutheran Church
920 W. 6th St. Ontario 909 986-2615
Saturday, 8:30am to 9:30am

Calvary Chapel of Upland
2060 W. 11th St. Upland 909 931-3286
Thursday, 12pm to 4pm 
Food Box distribution-one box per week

Echoes of Faith
11255 Central Ave. Ontario 909-627-0927
2nd Saturday of the month, 9am to 11am

Foothill Family Shelter
1501 W Ninth St. Suite D 909-920-0453
Tuesday-Friday, 8am to 12pm and 1pm to 5pm
one bag of food each month  

Ontario Montclair School District
909 930-6360
Monday, Wednesday, Thursday 11am to 12pm at Corona, Euclid, El Camino, Lincoln, Mariposa , Montera, Sultana, Ramona, Serrano Schools

D’Andre D. Lampkin Foundation
2151 Convention Center Way Suite 204, 909 906-2068
Monday, Wednesday, Friday: 1pm to 4pm
1 bag of groceries every 2 weeks per family.

Colony High School
3850 E Riverside Dr. 909 460-5643
sack lunch Monday-Friday: 11:30am-12:30pm until 5-21-20

Mountain View School District
2947 S. Turner Ave Ontario 91761
10am-12pm for youth 18 year and under
grab & go meals provided at Grace Yokley

Employer/Employee Resources

Helpful Resources

For Employer and Employee Resources, visit our Economic Development Agency webpage

Has your employment been affected by the recent CoronaVirus Pandemic? Visit EDD for more information.

The State of California Employment Development Department (EDD) has begun a mass hiring effort of essential workers due to COVID-19. To get the latest job announcements and apply for positions, visit the EDD LinkedIn account here


​​​​Stay Informed. Follow the City of Ontario on Social Media

 

Senior Resources

Senior Meals

In an effort to keep our senior community as safe as possible and to encourage social distancing, all senior meal distribution at the Ontario Senior Center will be handed out in a drvie-thru system that does not require seniors to get our of their cars starting today. The will head minimize potential exposure to COVID-19. 

Seniors will be able to pick up their meals Monday - Friday, 11:30am-12:30pm, at the Ontario Senior Center located at 225 E. B Street. 

Please follow the orange cones and signage to receive the meals while staying in cars. Ontario Recreation & Community Services staff will be available at entrance points to answer any questions seniors may have.

Senior Hotline

For more information about the senior meal program, or any other questions, contact the Ontario Senior Hotline at (909) 395-2021

Senior Exercise

Try out Lite Moves for Seniors,

Chair Yoga is a great and gentle way to stay active.

Senior Grocery Times

Cardenas: 8am-9pm*
1837 E Fourth St | 1848 S Euclid Ave | 2450 S Vineyard Ave | 720 E Holt Blvd
*7am-8am reserved for senior, first responders, health impaired

Dollar General: 8am-9pm*
844 E Holt Blvd
*First hour of operation reserved for senior and at-risk customers

Stater Bros: 8am-9pm*
1105 W Philadelphia St | 1939 E Fourth St
*Opening at 7:45am for senior shoppers (65+)

Superior: 8am-7pm*
815 W Holt Blvd
*7am-8am reserved for senior customers only (65+)

Target: 8am-9pm*
4200 E Fourth St
*Reserving the first hour of shopping each Wednesday to support vulnerable guests

Apps for Seniors

A guide to home care, communication, food delivery and health monitoring tools

Downloadable Files

Local Cases

March 30 Press Release: Ontario Urges Extreme Vigilance as COVID-19 Outbreak Grows; 5 Confirmed Case in the City

Ontario Filed Public Records Request Seeking Location of Confirmed COVID-19 Cases: Read Press Release

San Bernardino County to release coronavirus data by city when it hits 100 cases: Read Article

Downloadable Files