Integrated Waste

The Integrated Waste Department is committed to providing reliable, timely, safe, and affordable refuse collection services to the residents and businesses in the City of Ontario.

Utility Billing

(909) 395-2050

Refuse and Recycling Planning Manual

The Integrated Waste Department's Refuse & Recycling Planning Manual (download below) assists Developers in meeting the City of Ontario's requirements on Refuse and Recycling storage and access for service, as well as addressing the City's Recycling Goals.

This directory provides contact information of local and regional sources for recycling and hazardous waste disposal.

Mandatory Programs - AB341 and AB1826 (download below)

Effective January 1, 2012, AB341 mandates recycling for businesses that produce four or more cubic feet of solid waste per week and multi-family dwellings of five units or more.

Effective April 1, 2016, AB1826 mandates organics recycling for qualifying businesses. 

 

ACCORDION
Holiday Schedule

Integrated Waste Holiday Refuse and Recycling Schedule

In Observance of the holidays listed below, refuse and recycling collection will be provided one day later than your normal pickup day for the remainder of the week. 

2019

New Year's Day (Observed) Tuesday January 1
Presidents Day Monday February 18
Memorial Day Monday May 27
Independence Day Thursday July 4
Labor Day Monday September 2
Veteran's Day (Observed) Monday November 11
Thanksgiving Thursday November 28
Christmas Wednesday December 25
New Year's Day 2020 Wednesday January 1, 2019

 Refuse and recycling collection will return to the regular schedule the following week. For questions regarding this schedule, please call Customer Service at (909) 395-2050.

Commercial Services

The City of Ontario offers a full array of commercial and industrial services designed to meet any business’s needs. Service is available six days a week, Monday through Saturday. Call 909.395.2050 to start or change service.

FREE Waste Assessments

All bin types and sizes are available for refuse, recycling, or green waste service. City staff is also available to assess your refuse and recycling needs and recommend the most cost-effective combination of refuse and recycling to minimize cost and maximize recycling. Many businesses can reduce their waste disposal costs by 20% to 45%. To schedule an appointment, please call 909.395.2040.

Bin Service

1.5, 3, 4 and 6-yard cubic yard bins are available for refuse, commingled recycling, single commodity recycling, or green waste collection.

Roll Off and Compactor Service

Roll offs are available in 30 and 40 cubic yard capacities for regular refuse, recycling or green waste, and 11 cubic yards for heavy materials. Collection service on compactors is also available.

Food Waste Recycling

1.5 and 3 cubic yard bins are available for food waste recycling. Collection service on compactors is also available. 

Hazardous Waste Disposal

If you are a small business that generates hazardous waste on a regular basis, there is a cost-effective, environmentally responsible solution for your disposal needs.

The Conditionally Exempt Small Quantity Generator Program (CESQG) is for businesses that generate no more than 27 gallons or 220 pounds of hazardous waste, or 2.2 pounds of extremely hazardous waste per month. (Waste oil, latex paint and lead acid batteries are exempt from monthly totals.)

What to Do

  1. Register with the San Bernardino Fire Department as a hazardous waste generator. Call (909) 386-8401 for more information.
  2. Obtain an EPA number from the State of California. Visit www.dtsc.ca.gov for more information.

More Information

The program assists small businesses in maintaining a safe work environment and meeting all hazardous waste disposal and handling regulations. For information on CESQG, call the San Bernardino County Fire Department’s CESQG Program at (800) 645-9228.

Large businesses needing hazardous waste information can contact San Bernardino County at 909.382.5401.

Residential Services

The City of Ontario offers refuse and recycling collection service to its residents. The City serves approximately 30,000 single-family homes and offers several residential programs. Among the programs offered are the roll-out services for elderly and disabled residents and bulky item pick-ups by appointment. You may also view the fees for solid waste services.

Please remember the following in order to allow the best possible service:

General Container Information

  • The front of the container should face the street.
  • The arrows on the container lids should point towards the street.
  • The wheels to the refuse containers should be placed against the curb.
  • Containers must be a minimum of 3 feet from any obstructions (trees, parked vehicles, mailboxes, etc.) and at least one foot between other containers. Containers should be in plain view and not placed behind any objects. 
  • All containers should be placed out by 6:00 a.m. on your scheduled collection day, but not earlier than the evening prior to collection. Empty container must be removed from the curb no later than 24 hours after collection.
  • Materials should not protrude outside the top of the container
  • Do not set any items on top of the containers.

Bulky Items

Ontario offers several options for residents to discard large household items. Residents can schedule a Bulky Item collection appointment by calling (909) 395-2050, or bring items to one of the City’s Community Cleanup events scheduled throughout the year.

BY APPOINTMENT

  • Residents can schedule a curbside Bulky Item collection appointment by calling (909) 395-2050.
    • Single family residents may schedule up to four (4) Bulky Item appointments per calendar year.
    • Apartment and condo residents should contact their property/association manager to schedule appointments.
    • Curbside pickup is limited to five (5) large items per appointment.

COMMUNITY CLEANUP

  • Residents will receive a postcard invitation in the mail to attend one of the scheduled Community Cleanup events each year.
    • Community Cleanup events are held at 1425 S. Bon View Ave.
    • Approximately 70% of the materials collected at these events get recycled!

Acceptable Bulky Items Include:

  • Furniture & Mattresses

  • Appliances & Water Heaters

  • Green Waste (bundled or bagged)

  • Electronic Waste (TVs, computers & stereo equipment)

  • Carpet

Additional Items Accepted at Community Cleanup Events Include:

  • Passenger Car Tires (maximum of 4)
  • Scrap Metal
  • Wood Waste (lumber)

Both Bulky Item collection programs are available for Ontario Residents only. Businesses can schedule a Bulky Item Collection for a fee and are not permitted at Community Cleanup events. Residents can also report abandoned items on roadways and in alleys by calling Debris Removal at (909) 395-2639 or through the “myOntario” App.

Hazardous Waste

Household Hazardous Waste (HHW) Facility

1430 S. CUCAMONGA AVENUE

Household Hazardous Waste threatens human health and the environment when disposed of improperly. Ontario’s HHW facility is open Friday and Saturday from 9:00 a.m. to 2:00 p.m. There is no charge for this program.

Reuse Center: There is a FREE reuse center where residents can pick up partially used products dropped off by other residents.

Electronic waste is accepted at this facility. See below for details.

Beware: A vehicle can drive with only 15 gallons of household hazardous waste in containers no larger than 5-gallons. Call for other parameters.

Residents Only: Businesses must contact San Bernardino County at (909) 382-5401.

For more information: Call the City of Ontario Recycling Hotline at (909) 395-2040.

 

Acceptable Items

Hazardous Waste: Motor oil and filters, auto fluids (anti-freeze, transmission fluids, etc.), paints and paint thinners, household cleaners, chemical drain cleaners, pesticides and fertilizers, weed killer, pool and hobby supplies.

Electronic Waste: Computers, TVs, stereos, cell phones and landlines, radios, iPods and MP3 players, microwave ovens.

Universal Waste: Household batteries, Sharps containers (needles), fluorescent light bulbs (CFL) and tubes, and mercury-containing devices.

Empty Containers: Plastic and metal containers including paint cans with no liquid or other residual materials in them are not considered hazardous waste, and can be recycled. Paint cans with dried paint in them are considered trash and can be disposed of.

Pharmaceuticals: Medications are accepted at the HHW facility, however, controlled substances are not acceptable. If you have leftover pharmaceuticals, do not flush them down the toilet because the contaminants will eventually make their way into groundwater, rivers, lakes and the ocean. Instead, bring unused portions to the HHW facility. You may also place them in a sealed container or bag and throw them in the trash container outside. If you are concerned that children may ingest your discards, crush and mix your medications with coffee grounds or kitty litter, place the mixture in a sealed container or bag and throw it in the trash.

All of these items present dangers to our health and environment. Please dispose of them properly. REDUCE AND REUSE. Use items that are less harmful to our environment, and share items with a friend or neighbor.

 

Sharps Collection Program

As of September 01, 2008, State law makes it illegal to place Sharps (hypodermic needles, pen needles, intravenous needles, and lancets) in solid waste and recycling containers.

Placing needles in the wrong place is dangerous and can injure people as well as spread germs, including hepatitis and HIV/AIDS.

To assist Ontario residents to safely dispose of Sharps, the City is offering free Sharps Containers. Empty containers can be picked up and authorized full containers dropped off at Ontario’s Household Hazardous Waste (HHW) Facility located at 1430 S. Cucamonga Avenue.

The Sharps Container Program is only available during the HHW Facility’s open operating hours - Friday and Saturdays from 9:00 a.m. to 2:00 p.m.

A Sharps mail-back program is also available for a small fee. For more information on this program and for other details on the San Bernardino’s Countywide Program, please call (909) 382-5401 or 1-800-Oily Cat.

For availability of replacement containers, call (909) 382-5401 or 1-800-Oily Cat.

The following other Household Hazardous Waste Facilities accept sharps/needles in approved containers.

SAN BERNARDINO, CA 92408 San Bernardino International Airport 2824 East “W” Street Monday through Friday 9 a.m. to 4 p.m.

APPLE VALLEY, CA 92308 22411 Highway 18 1st and 3rd Saturdays, 10 a.m. to 2 p.m.

HESPERIA, CA 92340 Hesperia Fire Station 17443 Lemon Street Tuesday and Thursday, 9 a.m. to 3 p.m.

BIG BEAR LAKE, CA 92315 Public Services Yard 42040 Garstin Drive Saturday, 9 a.m. to 2 p.m.

JOSHUA TREE, CA 92252 West of Transportation/Floor Control Bldg. 62499 Twentynine Palms Highway 3rd Saturday, 9 a.m. to 1 p.m.

BARSTOW, CA 92311 City of Barstow Corporation Yard 900 South Avenue ‘H’ Saturday, 9 a.m. to 2 p.m.

VICTORVILLE, CA 92392 San Bernardino County Fairgrounds East of Desert Knoll Drive on Loves Lane Wednesday and Sunday, 9 a.m. to 4 p.m.

Downloadable Files