Housing Services

 

Planning for the Future
The Consolidated Plan is a 5-year plan designed to help states and local jurisdictions to assess their affordable housing and community development needs and market conditions, and to make data-driven, place-based investment decisions. The consolidated planning process serves as the framework for a community-wide dialogue to identify housing and community development priorities that align and focus funding from the HUD entitlement grant programs.

Make your voice heard.
The City of Ontario is updating the Consolidated Plan for federal funds that primarily serve low and moderate-income residents and areas. 

This survey lets you tell the City which needs are most important for your neighborhood. Your responses will help prioritize investments over the next five years.  Click here to begin completing the survey.

The HOME-ARP Rent Program provides emergency grants to assist very low-income renters that have received written notification that their right to occupy their housing unit will be terminated within 21 days for non-payment of rent. This program provides assistance for up to twelve months, including up to 6 months of deferred rent payments. Payments will be made directly to the landlord and/or property management. The maximum grant amount is $30,000 and payments must be supported by deferred payment documentation. To qualify for this program, participants must have a gross annual household income that does not exceed 50% of Area Median Income and have received written notification for termination of housing within 21 days for non-payment of rent. 

HOW DO I APPLY?

 Incomplete applications that do not have all required documentation will not be accepted. Funding is limited and completed applications will be reviewed on a first come-first served basis. Complete the attached application and submit along with the checklist shown on the following page with copies of the required information to the Housing Department. Email applications will not be accepted. Applications may be submitted by mail or in person at the following address: CITY OF ONTARIO HOUSING SERVICES DEPARTMENT 208 WEST EMPORIA STREET ONTARIO, CA 91762. The City of Ontario is not responsible for applications submitted by U.S. Mail and strongly encourages applicants who submit applications via U.S. Mail to contact the Housing Services Department to verify receipt of application. Applications submitted by mail that are incomplete will be returned via U.S. Mail to the applicant. For further information, please call (909) 395-2006 or email Rentalutility@ontarioca.gov.

Applicants submitting a HOME-ARP Rent Program application person must have an appointment. To book an appointment to turn in your Home-ARP Rent Program application, please click here.

Application and Guidelines Home-ARP Rental Assistance Brochure

On November 8, 2022, Ontario residents voted in favor of Measure Q, a one percent (1%) retail transactions and use (sales) tax within the City of Ontario. ERA has been established with Measure Q revenue and provides emergency grants to assist Ontario renters with rental arrears due to an unexpected financial hardship. This program provides assistance for up to three months of rent, with a maximum financial benefit of $10,000, which can include deferred, current, or future rent payments. Payments will be made directly to the landlord.  To qualify for this program, participants must have a gross annual household income that does not exceed 120% of Area Median Income.

HOW DO I APPLY?

Incomplete applications that do not have all required documentation will not be accepted. Funding is limited and completed applications will be reviewed on a first come-first served basis. Complete the attached application and submit along with the checklist shown on the following page with copies of the required information to the Housing Services Department. Email applications will not be accepted.

Applications may be submitted by mail or in person at the following address:  

CITY OF ONTARIO HOUSING SERVICES DEPARTMENT 

208 W. EMPORIA STREET ONTARIO, CA 91762  

Appointments for an intake review and to submit an application may be scheduled online.  

The City of Ontario is not responsible for applications submitted by U.S. Mail and strongly encourages applicants who submit applications via U.S. Mail to contact the Housing Services Department to verify receipt of application. Applications submitted by mail that are incomplete will be returned via U.S. Mail to the applicant. For further information, please call (909) 395-2006 or email Rentalutility@ontarioca.gov.  

Emergency Rental Assistance Program Guidelines & Application Emergency Rental Assistance Program Print Ready Application

The City of Ontario has established the ESG Eviction Prevent Program (EEPP) to mitigate potential eviction and displacement of existing Ontario residents experiencing housing instability. Specifically, this program will assist Ontario residents at risk of homelessness by providing short-term rental assistance payments. Eligible applicants can receive up to three months of rental assistance, with a maximum financial benefit of $10,000. Program participants are eligible to receive assistance one time in a 12-
month period. To qualify for this program, participants must have a gross annual household income that does not exceed 30% of Area Median Income.

HOW DO I APPLY?
Incomplete applications that do not have all required documentation will not be accepted. Funding is limited and completed applications will be reviewed on a first come-first served basis. Complete the attached application and submit along with the checklist shown on the following page with copies of the required information to the Housing Services Department. Email applications will not be accepted.

Applications may be submitted by mail or in person at the following address:
CITY OF ONTARIO HOUSING SERVICES DEPARTMENT
208 W. EMPORIA STREET
ONTARIO, CA 91762

Appointments for an intake review and to submit an application may be scheduled online.
The City of Ontario is not responsible for applications submitted by U.S. Mail and strongly encourages
applicants who submit applications via U.S. Mail to contact the Housing Services Department to verify
receipt of application. Applications submitted by mail that are incomplete will be returned via U.S. Mail
to the applicant.
For further information, please call (909) 395-2006 or email Rentalutility@ontarioca.gov.

ESG Eviction Prevention Program Guidelines & Application ESG Eviction Program Print Ready Application