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Government

Human Resources & Risk Management

Providing professional Human Resources and Risk Management administration for the City of Ontario.

City Hall Annex

About Us

The Human Resources/Risk Management Agency encompasses the administration of both Human Resources & Risk Management. 

The Human Resources Department plans, coordinates, and administers a comprehensive human resources management program for the City of Ontario and its employees. This includes recruiting and retaining highly qualified employees, maintaining a competitive employee compensation program, implementing and using current technology for the City’s human resources information systems (HRIS), organizational and employee development, and employee/labor relations.

The Risk Management Department identifies, evaluates, and manages the City’s risk and liability programs. This includes claims administration, cost recovery, the maintenance of liability/insurance coverage as well as compliance with governmental regulations. In addition, the department administers the City’s workers’ compensation and employee safety programs.

Angela Lopez
Executive Director Human Resources / Risk Management

Our Mission

Build a world-class team by connecting people with their purpose.

Our Vision

To be the premier employer in the Inland Empire while providing proactive service to our community and our workforce. 

 

Working for Ontario

Interested in choosing a career in public service to make a positive impact in the community? We invite you to consider a career with the City of Ontario by reviewing our current job openings. Interested applicants may also sign up to receive notifications regarding future job openings through our job interest card program. Additional information regarding employment with the City of Ontario and our hiring process is available by selecting the links located on the left side of this page. 

The City of Ontario is a dynamic leading community in the Inland Empire with a variety of full-time and part-time employment and volunteer opportunities. Ontario enjoys the reputation of being a progressive City that provides solid leadership to its citizens and to the business community. The City provides a full range of services to the community including; Police, Fire, Administrative Services, Community Life & Culture, Development, Economic Development, Housing & Neighborhood Preservation, Public Works, and the Ontario Municipal Utilities Company. The City’s team is staffed with approximately 1,300 full-time and 200 part-time diverse and talented employees who work to support a common goal of providing excellent service to the community.

 

Frequently Asked Questions

What do I do if I experience technical difficulties when applying for a position?

Please allow yourself plenty of time to apply online in case of technical difficulties. The City of Ontario is not responsible for technical difficulties unrelated to the designed functionality of the applicant website. For this reason, we encourage applicants not to wait until the last minute to complete the application. 

For any technical support on the governmentjobs.com website, contact their Applicant Support team at 855-524-5627 if you need help with any of the following:

  • Resetting your password
  • Creating an account
  • Getting help if you're locked out of your account

How can I contact the Human Resources Department?

The Human Resources Department can be reached at (909) 395-2442 or by email.  If you have a recruitment specific question, please call the Recruitment Team at (909) 395-2035 or send an email to recruitment@ontarioca.gov

Where is the Human Resources Department located?

The Human Resources Department is located in the City Hall Annex at 200 North Cherry, Ontario, CA 91764. Map

How do I check the status of my application?

Go to http://www.governmentjobs.com and click on the Sign In link in the upper right-hand corner of the page. Enter the username and password of the account you used to apply for the position.

Is there an application deadline?

The closing date for each opportunity is listed in the closing date column on the Job Openings webpage. Applications must be received by the closing date and time listed. Once the position closes, it will be removed from the website and applications will not be accepted. All applications regardless of the application method must be received by the filing deadline. The City reserves the right, if necessary, to limit the number of applications accepted. 

Note: Resumes alone will not be accepted in lieu of an official city application.

Some opportunities list “Continuous” under the closing date. These opportunities remain open until the City determines that it has received a sufficient number of applications. Continuous recruitments may close at any time.

How do I apply for employment?

The City of Ontario accepts online applications for open positions only. All open positions can be viewed on the Current Job Opportunities webpage, as well as in-person in the City Hall Annex Lobby. An online application must be submitted for each available position for which you wish to apply. A resume may not be submitted in lieu of a City application. 

The City encourages applications from qualified individuals with disabilities as defined by the Americans with Disabilities Act. Individuals who require a reasonable accommodation to take a test as part of the selection process must make such a request during the application process. Applicants with disabilities that affect sensory, manual or speaking skills may be provided with a test in a format that does not require the use of the impaired skill. Please contact the Human Resources Department directly to discuss your needs. Individuals requesting reasonable accommodation will be required to provide documentation of such a need.

How much employment history should I include in my application?

List your complete employment history for the past TEN years, starting with your most recent employer. List all positions held, including military experience, part-time, summer, and/or volunteer work; do not omit any employers. Explain any gaps in employment. You must include job related duties on your application, even if you have included a resume.

What is the selection process?

The selection process and timelines may vary by recruitment. Selection processes can include one or more of the following: minimum qualifications screening, desirable qualification screening, and/or additional assessments. Applicants who successfully complete all phases of the selection process will be placed on an eligibility list. Applicants with similar scores from the selection process are listed on the eligibility list in groups referred to as Bands. Bands are placed on the eligibility list in numbered order, with Band 1 being the highest band. The number of bands on an eligibility list varies with the number of applicants that have successfully completed the selection process for the position. All or part of the eligibility list is forwarded (referred) to the department(s) with current and future vacancies for that position. The applicants in a band are listed in random order and are considered equal for the purposes of selection by a hiring department. After receiving the eligibility list, the department will conduct an interview with all of the applicants in the Band(s) they wish to consider. All candidates participating in the interview process with a department will be notified of the outcome. Eligibility lists typically last for 12 months, but may be extended or abolished based upon the needs of the City. If applicable, official college transcripts may be required prior to the offer of employment. Successful candidates shall be required to complete a verification form designated by Citizenship and Immigration Services that certifies they are eligible for employment in the United States of America. All City employees are required to sign a loyalty oath in accordance with California Government Code Section 3100. All appointments are subject to the successful completion of a post-offer medical exam (which may include a drug screen) and fingerprint check. Most full-time employees are subject to a 12-month probationary period. Sworn employees (Police and Fire), Public Safety Dispatchers and other selected positions will be subject to a 12-month probationary period. The provisions of any job bulletin or any other information contained on this site does not constitute a contract expressed or implied and any provisions may be modified or revoked without notice.

How will I be notified if I am not selected for an interview?

You will receive an e-mail notice.

What if I don't have a computer?

Computers are available at the Ontario City Library located at 215 East "C" Street, and the Colony High Branch Library located at 3850 East Riverside Drive.

American with Disabilities Act (ADA)

In accordance with the requirements of Title II of the Americans with Disabilities Act of 1990 (“ADA”), the City of Ontario will not discriminate against qualified individuals with disabilities on the basis of disability in its services, programs, or activities.

City of Ontario American with Disabilities Act Notice

City of Ontario Grievance Procedure Under the Americans with Disabilities Act