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Americans with Disabilities Act (ADA)
Human Resources & Risk Management

Americans with Disabilities Act (ADA)

The City of Ontario is committed to following all applicable regulations and ensuring that people with disabilities have equal opportunities, full access to programs and services, the ability to live independently, and the chance to achieve economic self-sufficiency.

The Americans with Disabilities Act (ADA), signed into law on July 26, 1990, protects the civil rights of people with disabilities. It covers employment, state and local government services, public accommodations, transportation, and telecommunications. The ADA works alongside other important laws, such as the Civil Rights Act of 1964 and Section 504 of the Rehabilitation Act of 1973. Together, these laws ensure that qualified individuals with disabilities are not excluded from programs or services, denied benefits, or treated unfairly. The ADA also requires employers to provide reasonable accommodations to qualified applicants and employees with disabilities.

The ADA is divided into five sections:

  • Title I: Employment – The City follows ADA requirements in its hiring and employment practices.
  • Title II: Public Services – The City does not discriminate and ensures equal access to its programs, services, and activities.
  • Title III: Public Accommodations – Public facilities must be accessible and usable for people with disabilities.
  • Titles IV and V: The City follows all applicable rules related to telecommunications and other protections.

The City of Ontario also follows the 2010 ADA Standards for Accessible Design and the 2011 accessibility guidelines for pedestrian facilities (PROWAG) where they apply to City facilities and infrastructure.

The City will ensure that online and social media content is accessible to individuals with disabilities and compliant with ADA regulations, including WCAG 2.1 AA standards. Accessibility requirements apply to all online and social media platforms and must be maintained throughout the lifecycle of each account, including content creation, publishing, and ongoing review.

City of Ontario Americans with Disabilities Act Notice

If you have a concern or complaint about access to a City facility, program, service, or activity, please refer to the City of Ontario's Grievance Procedure Under the Americans with Disabilities Act.

City of Ontario Grievance Procedure Under the Americans with Disabilities Act