Administrative ServicesCommunications DivisionOntario Police Dispatch is staffed 24 hours a day, every day, to receive calls and obtain vital information and requests from citizens, businesses and from the officers in the field via radio frequencies and MDC RecordsThe Records Bureau is a vital function of the Ontario Police Department in providing service to the community at the Front Desk and by telephone. In addition to assisting the general public, the Records Bureau personnel assist sworn personnel with report management and CLETS entries.