Helpful Links for Ontario Residents Impacted by COVID-19

Laws Protecting Employees

The California Labor Commissioner’s Office Help Site for COVID-19 related issues can be found here.

  • If an employee exhausts sick leave, can other paid leave be used?
  • Can an employer require a worker who is quarantined to exhaust paid sick leave?
  • What options do I have if my child's school or day care closes for reasons related to COVID-19?

Find the answers to these questions and more at the California Labor Commissioner’s Office.

Grocery & Retail Store Times

During this time, local Grocery Stores & Retail hours may have shortened, or have offered Senior hours. Visit and click on the dropdown "Grocery & Retail Store Times"

Children Meal Programs

OMSD’s Family and Collaborative Services website includes food and employment resources.   The California Department of Education’s (CDE) “CA Meals for Kids” mobile app has been updated to help students and families find meals during COVID-19-related emergency school closures. The app is available for free download.

Filing for Unemployment

Simply go to the State of California Employment Development Department (EDD).  There are many third-party sites that advertise they can help you file for unemployment.  There is no real need to use third party websites.  Click here to apply. 

Housing & Critical Services

Housing and Critical Services have been protected on the State and Local level.  As to mortgages, a 90-day grace period for payments have been offered by some financial institutions. The mortgage payment forbearance of up to 90 days are for borrowers economically impacted by COVID-19.  Contact your lender to see if applicable to you. 

The City of Ontario Housing and Neighborhood Preservation Agency partners with the Inland Fair Housing and Mediation Board and encourages anyone with issues regarding your housing rights to contact them. 

Eviction moratorium - the Council will be considering a report on this issue at our regular April 7th meeting. If approved, this urgency ordinance would go into effect immediately.  Please follow our Coronavirus website and social media platforms for updates on that issue.

For more information related to COVID -19, go to

California Department of Motor Vehicles (DMV)

DMV Field Offices have been closed.  Although online services and a new virtual field office will be established in the coming days, actual physical DMV field offices closed effective March 27, 2020. The formal announcement can be found here.

Certain waivers and extensions have been made. For additional information please review the Governor’s announcement here.

Southern California Edison

During this challenging time, we know you’re counting on your power.  Our team is dedicated to your safety and service. You will continue to see our crews working 24/7 to keep your electricity flowing and respond quickly to your customer service needs.  For additional information or assistance, please click here

Southern California Gas

Please go to for information related to service, payments, discounts and updated news.  No customer will have their natural gas turned off due to non-payment.

Student Loans Administrative Forbearance

On March 27, 2020 President Trump signed the CARES Act which, among other things, granted relief for federal student loan borrowers. Loans will be placed in an administrative forbearance, which allows students to temporarily stop making monthly payments. Loan payments will automatically stop from March 13, 2020 through September 30, 2020. Similarly, interest rates during this period will be set at 0%. However, borrowers can still choose to make the payments. To learn more, please visit the Student Aid website.

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