Continuum of Care

Continuum of Care

208 W. Emporia St., Ontario, CA 91762
Phone: (909) 395-2222

The Ontario Continuum of Care encompasses a network of providers, programs and services to help residents facing housing, food, employment, and wellness challenges. For some of these programs, the City contracts with nonprofit providers and partners with the County of San Bernardino.

Useful Links & Resources
  • Housing Services: Information about City of Ontario rental and utility assistance programs can be found here.  

  • Ontario Access Center: The access point to vital services, resources and emergency needs in Ontario. Located at 435 S Bon View Ave, Ontario, CA 91761 and open Monday to Friday from 9 AM –4:30 PM and Saturday 9 AM – 1 PM.  

  • Mercy House: Provides housing and comprehensive supportive services for a variety of homeless populations, more information can be found here or please call (909) 391- 2630. 

  • Senior Meals: Information about City of Ontario nutrition programs can be found here

  • Food Pantry: The City of Ontario contracts with the Sova Program Center, more information can be found here.  

  • Mental Health Services: 24 Hour Helpline (888) 743-1478.  

  • Resources from the County of San Bernardino Behavioral Health can be found here.  

  • Addiction Treatment and Recovery: 24 Hour Helpline (800) 968-2636 

  • Clare/Matrix Outreach Treament Center, 812 N. Euclid Ave, Ontario 91762. Information for assistance and resources can be found here.  

  • Mariposa Community Counseling, 2490 Inland Empire Blvd. (909)458-1350 

  • Veteran Services: The Ontario City Library's Veterans Resource Center can be found here. Additional resources and information can be found here.  

Annual Point-in-Time Count

Thank you to all of our volunteers who participated in this year's count!  We hope see you all out with us again next year.

What is Area Median Income? (AMI)


The U.S. Department of Housing and Urban Development (HUD) calculates the Area Median Income or AMI.  AMI is what half of the households in the local area make for a family of 4. That number is then adjusted for smaller and large household sizes. 

To document your income, you will be asked to certify under penalty of perjury that you do not have any income or that you have income from wages, self-employment, benefits such as Social Security or CalWORKS, unemployment, and payments such as foster care payments. If you have income, you will be asked to provide verification, such as a paystub, or notice of award. 

  Number of Persons in Household
Income Categories 1 2 3 4 5 6 7 8
Moderate Income  $65,100   $74,400   $83,700   $93,000   $100,450   $107,900   $115,300   $122,750 
Median Income  $54,250   $62,000   $69,750   $77,500   $83,700   $89,900   $96,100   $102,300 
Low Income  $44,250   $50,600   $56,900   $63,200   $68,300   $73,350   $78,400   $83,450 
Very Low Income  $27,650   $31,600   $35,550   $39,500   $42,700   $45,850   $49,000   $52,150 
Extremely Low  $16,600   $19,000   $21,960   $26,500   $31,040   $35,580   $40,120   $44,660 
Acutely Low  $8,150   $9,300   $10,500   $11,650   $12,600   $13,500   $14,450   $15,400 

To read this chart:  

  1. Find your household size.  Household size is listed across the top of the chart.
  2. Find your income category. The income category shows the highest amount of income for each household size.
  • Example:  If you have currently have 3 people in your household, and your income from work is $17 per hour before taxes.  Your annual income would be $35,360.  Looking at the Column 3 (Number of persons in household), that income is less than $35,550 (see row D). 
Eviction Prevention

If you received a notice to pay or quit and have legal questions, the following resources are available:  

For more information, please email

Downloadable Files