Ontario Police Department: Mission, Vision and Values

Our mission is to protect life and property, build and maintain authentic relationships, and enhance the quality of life in our community. 

The Ontario Police Department will fulfill our mission together in the most professional manner, while relentlessly safeguarding life and property by providing expedited police response, community engagement, and developing an open dialogue. ​We are committed to valuing transparency to preserve the trust that we have created. We will continue to expand on various forums that strengthen our connection to the community. ​ 

Our ultimate goal is to enhance the quality of life through innovative ways that are in line with our Mission, Vision, Values!


TEAMWORK: Fulfilling community partnerships that instill pride, passion and commitment through communication and performance. Learn from the past and embrace the future through empowerment, respect, and cooperation. 

PROFESSIONALISM: It is not the job we do; it is how we do our job. We are engaging and considerate with our actions, image, and conduct.​

INTEGRITY: We hold honesty as our guiding principle. When faced with difficult decisions, we do the right thing, even in the face of adversity.​

ACCOUNTABILITY: We openly identify and address problems and willingly accept responsibility for our own actions.​

DEDICATION: We are committed to our craft and to the residents, businesses, and visitors of the City of Ontario.​


Do you wish to give back to your community? Are you interested in a rewarding career in Law Enforcement? Please visit our Ontario PDCareers page for a list of all available positions. 

2500 S. Archibald Avenue • Ontario, CA  91761
Monday - Friday: 7 AM - 7 PM
Saturday - Sunday: 9 AM - 12 PM
Closed on Holidays

Emergency: 911
Dispatch: (909) 986-6711

Front Desk:   (909) 395-2001 

Follow us on Twitter @OntarioPD 
Follow us on Instagram Ontario_PD 

Contact the Ontario Chief of Police    

Where We Stand

Require Warning Before Shooting

- Where feasible, the officer shall, prior to the use of force, make reasonable efforts to identify themselves as a peace officer and to warn that deadly force may be used. (Use of Force Policy 300.4)

Exhaust All Alternatives Before Shooting

- As set forth by Penal Code 835a, an officer may use deadly force only when necessary for either of the following reasons:

  (a) An officer may use deadly force to protect him/herself or others from what he/she reasonably believes is an imminent threat of death or serious bodily injury to the officer or another person.

(b) An officer may use deadly force to apprehend a fleeing person for any felony that threatened or resulted in death or seriously bodily injury, if the officer reasonably believes that the person will cause death or serious bodily injury to another unless immediately apprehended. (Use of Force Policy 300.4)

Ban Chokeholds & Strangleholds

- "Chokeholds and Strangleholds" have never been an authorized use of force option by the Ontario Police Department.  The Carotid Control Hold, as outlines in Use of Force Policy Section 300.3.4, has been suspended and is under review. 

Ban Shooting At Moving Vehicles

- Shots fires at or from a moving vehicle are rarely effective.  Officers should move out of the path of an approaching vehicle instead of discharging their firearm at the vehicle or any of its occupants.  An officer should only discharge a firearm at a moving vehicle or its occupants when the officer reasonably believes that there are no other reasonable means available to avert the threat of the vehicle, or if deadly force other than the vehicle is directed at the officer or others. (Use of Force Policy 300.4.1)

Duty to Intervene

- Any officer present and observing another officer using force that is clearly beyond that which is objectively reasonable under the circumstances shall, when in a position to do so, intercede to prevent the use of unreasonable force.  An officer who observes another employee use force that exceeds the degree of force permitted by law should promptly report these observations to a supervisor. (Use of Force Policy 300.2.1 Duty to Intercede)

Require All Use of Force Be Reported

- Any use of force by a member of the Ontario Police Department shall be documented promptly, completely, and accurately in an appropriate report, depending on the nature of the incident. (Use of Force Policy 300.5)

Require Use of Force Continuum

- Officer shall use only the amount of force that is objectively reasonable given the facts and totality of the circumstances known to or perceived by the officer at the time of the event to accomplish a legitimate law enforcement purpose.  Given that no policy can realistically predict every possible situation an officer might encounter, officers are entrusted to use well-reasoned discretion in determining the appropriate use of force in each incident. (Use of Force Policy 300.3 in accordance with California Penal Code Section 835A.)

Require De-Escalation

- De-escalation training is provided to all officers of the Ontario Police Department.  In addition, training on topics consisting of biased based policing, cultural awareness, and mental health meets and often exceeds the standards set by the California Commission on Peace Officer Standards and Training. 

Office of the Chief

LorenzChief Mike Lorenz graduated from West Covina High School and has a Bachelor of Science Degree in Criminal Justice from California Coast University.  He served in the United States Air Force from July 1993 - June 1997.  In late 1997, he attended the 130th basic training academy at the San Bernardino Sheriff's Academy.  He was hired during the academy by the City of Ontario and in March of 1998 became a patrol officer. 

Chief Lorenz worked a variety of assignments to include; Patrol, Narcotics, Gang Violence Suppression Unit, Field Training Program, Multi-Enforcement Team, and SWAT.  He spent four years as a task force officer with the DOJ/BNE clandestine laboratory team, where he targeted methamphetamine and PCP labs.  In 2017, he graduated from the inaugural Cal Chiefs/Drucker's Institute of Executive Leadership Course in Claremont, Ca.

Chief Lorenz has held supervisory and command positions in Patrol Operations, East Area Command, SWAT/Crisis Negotiations. COPS/MET, Gang Suppression Unit, K9 and Interdiction.

Area Command

area command

As part of the ongoing commitment to provide superior police services to the community, the Ontario Police Department has implemented a geographical based policing program. As part of this “Geo-Policing” program, the city has been drawn into three geographical areas: West, East, and South. Each area has an assigned Lieutenant as Area Commander. The Area Commander is responsible for the delivery of police services in their area of control with an emphasis on the preservation and improvement of the quality of life, safety, and economic value of those who live and do business in the city. 

Each area has dedicated teams of officers and corporals, headed by police sergeants, who work day-to-day (24/7) patrol operations; traffic officers; Community Engagement Team (C.E.T.) officers, who work special projects; narcotics investigators; and detectives. 

Please consider your Area Commander to be your direct point of contact for any non-emergency issue facing your neighborhood or business. 

West Commander 

 Lt. Pat Birkett • [email protected]


East Commander: Mills Mall: Toyota Arena

 Lt. John Gonzalez• [email protected]


South Commander

Lt. James Flesher • [email protected]


Uniform Crime Reporting for F.B.I.





% Change 2017 - 2020


8 6 10 10 0%

Forcible Rape

136 106 85 83 1%


220 231 223 195 7%

Aggravated Assault

319 327 341 398 -8%


720 723 710 641 5%

Larceny / Theft

2,842 2,858 2,652 2,296 7%

Motor Vehicle Theft

911 1,003 928 1,057 -6%


29 27 31 23 15%

Total Crimes

5,185 5,281 4,980 4,703 3%


 Source: FBI Website

* Preliminary statistics as reported to the State of CA



The Police Chaplain is a citizen volunteer, highly trained in the areas of professional ministry and counseling. Police Chaplains provide a professional, religious ministry to the citizens of Ontario and to the personnel of the Ontario Police Department.


The Explorer program is a volunteer youth program designed for motivated and service orientated young men and women who have an interest in the law enforcement field. Explorers attend weekly meetings where they receive training in all avenues of law enforcement. The program provides an opportunity for youth to develop their leadership & teamwork skills and make a difference in their community.

For more information, email [email protected] or fill out an interest form to be notified when the recruitment process has begun: click here


Seniors Patrolling Our Town

The "Seniors Patrolling our Town" program is designed to utilize and train senior citizens of the community to assist the Ontario Police Department personnel in patrol and with special events. S.P.O.T. members patrol in pairs and work various shifts. They have an opportunity to serve their community in a positive way through the following functions:

  • Vacation House Checks
  • Special Events / Programs
  • Assisting in Traffic Control
  • And other police related duties
  • Welfare Checks (Disabled or Elderly Citizens)
  • Reporting Abandoned Vehicles
  • Issuing Various Parking Citations


Volunteers In Police

The "Volunteer in Police" program is to accommodate citizens wishing to volunteer their time within the police department. The Ontario Police Department is seeking dependable and interested citizens to volunteer their time within the various units of the police department to perform any of the following tasks:

  • Filing
  • Answering Telephones
  • Data Entry
  • Other related duties.
  • Typing
  • Clerical Assistance
  • Assist with Special Events


Downloadable Files