Municipal Utilities Company

Notice of Proposed Rate Increases

Residents were recently sent a Notice of Public Hearing Concerning Proposed Rate Increases for Water, Sewer, and Solid Waste Service Charges.
The Public Hearing will be conducted on September 7, 2021 at 6:30 PM, at the Council Chambers, City Hall, 303 East "B" Street, Ontario California.


NEW! Online Forms

For non-urgent requests, please use our NEW online forms below, or email us at [email protected]



Contact Us


Customer Service and Billing Department Email Us 

Municipal Utilities Company
1333 S. Bon View Avenue
Ontario, CA 91761

Customer Service, Billing and Account Inquiries (909) 395-2050
Missed Trash, Damaged Cans and Dumpsters (909) 395-2666
Household Hazardous Waste Facility (909) 395-2666


Utilities Department Use our Contact Form 

Water Quality Questions

(909) 395-2678
Water Leaks, Open Fire Hydrants, Missing Sewer/Drain Covers (909) 395-2678
Water Conservation Ontario WaterWise  


Integrated Waste Department Use our Contact Form 

Recycling Hotline

(909) 395-2040
Tire Collection (909) 395-2600
Used Oil Collection (909) 395-2040
 Holiday Pick-Up Schedule  


Sewer Treatment Use our Contact Form 

Inland Empire Utilities Agency (IEUA)

(909) 993-1600


 For general information call (909) 395-2600

Scott Burton
Utilities General Manager
1425 South Bon View Ave
Ontario, California 91761
(909) 395-2605

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