Municipal Utilities Company


The City's Integrated Waste Department will collect Christmas trees starting on Monday, January 3,   through Friday, January 14, 2022. Natural trees are chipped, mixed with leaves, and recycled into rich compost for beneficial reuse.

Natural Trees

  • Please remove all lights, ornaments, tinsel, stands, and plastic coverings from your tree before placing on the curb

Artificial Trees

  • Donate artificial trees in good condition to your local nonprofit organizations
  • If possible, recycle the base and trunk (pole) of the tree in the blue recycling bin
  • Remove all lights, ornaments, and tinsel before placing the tree on curb
    • If lights, ornaments, and tinsel are still intact please place in black refuse bin 
  • If tree is greater than 4' tall please schedule a bulky item pick-up

Appointments for Bulky Item Pick-Up can be made by contacting (909) 395-2050.


NEW! Online Forms

For non-urgent requests, please use our NEW online forms below, or email us at [email protected]




Contact Us


Customer Service and Billing Department Email Us 

Municipal Utilities Company
1333 S. Bon View Avenue
Ontario, CA 91761

Customer Service, Billing and Account Inquiries (909) 395-2050
Missed Trash, Damaged Cans and Dumpsters (909) 395-2050
Household Hazardous Waste Facility (909) 395-2040


Utilities Department Use our Contact Form 

Water Quality Questions

(909) 395-2678
Water Leaks, Open Fire Hydrants, Missing Sewer/Drain Covers (909) 395-2678
Water Conservation Ontario WaterWise  


Integrated Waste Department Use our Contact Form 

Recycling Hotline

(909) 395-2040
Tire Collection (909) 395-2600
Used Oil Collection (909) 395-2040
 Holiday Pick-Up Schedule  


Sewer Treatment Use our Contact Form 

Inland Empire Utilities Agency (IEUA)

(909) 993-1600


 For general information call (909) 395-2600

Scott Burton
Utilities General Manager
1425 South Bon View Ave
Ontario, California 91761
(909) 395-2605

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