Municipal Utilities Company

Use Our Online Forms!

For non-urgent requests, please use our online forms below, or email us at CustomerService@ontarioca.gov. 

• Bulky Item Pickup Request
• Empty Roll Off or Compactor Request
• Missed Trash Pick Up
• Container Replacement for Green Waste, Recycle and Trash 
• SB 1383 Commercial Waiver Application

Contact Us

Customer Service & Billing Department

Municipal Utilities Company
1333 S. Bon View Avenue
Ontario, CA 91761

• Customer Service, Billing and Account Inquiries (909) 395-2050
• Missed Trash, Damaged Cans and Dumpsters (909) 395-2050
• Household Hazardous Waste Facility (909) 395-2040

Utilities Department

Use our Contact Form

• Water Quality Questions(909) 395-2678
• Water leaks, Open Fire Hydrants, Missing Sewer/Drain covers (909) 395-2678

Water Conservation Ontario WaterWise 

Sewer Treatment 

Use Our Contact Form

• Inland Empire Utilities Agency (IEUA) (909) 993-1600

Integrated Waste Department

(Is now under Public Works Agency effective April 2021)

Use our Contact Form

• Recycling Hotline (909) 395-2040
• Tire Collection (909) 395-2600
• Used Oil Collection (909) 395-2040

Holiday Pick-Up Schedule 

For general information call (909) 395-2600

Scott Burton
Utilities General Manager
1425 South Bon View Ave
Ontario, California 91761
(909) 395-2605