Municipal Utilities Company

Online Forms

For non-urgent requests, please use our NEW online forms below, or email us at


Customer Service & Billing Department

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Municipal Utilities Company

1333 S. Bon View Avenue

Ontario, CA 91761

Customer Service, Billing and Account Inquiries (909) 395-2050
Missed Trash, Damaged Cans and Dumpsters (909) 395-2050
Household Hazardous Waste Facility  (909) 395-2040


Utilities Department

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Water Quality Questions (909) 395-2678
Water leaks, Open Fire Hydrants, Missing Sewer/Drain covers (909) 395-2678
Water Conservation Ontario WaterWise  


Intergrated Waste Department

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Recycling Hotline (909) 395-2040
Tire Collection (909) 395-2600
Used Oil Collection  (909) 395-2040
Holiday Pick-Up Schedule  


Sewer Treatment 

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Inland Empire Utilities Agency (IEUA) (909) 993-1600


For general information call (909) 395-2600

Scott Burton
Utilities General Manager
1425 South Bon View Ave
Ontario, California 91761
(909) 395-2605



Downloadable Files

Downloadable Files