Municipal Utilities Company
Use Our Online Forms!
For non-urgent requests, please use our online forms below, or email us at CustomerService@ontarioca.gov.
- Bulky Item Pickup Request
- Empty Roll Off or Compactor Request
- Missed Trash Pick Up
- Container Replacement for Green Waste, Recycle and Trash
- SB 1383 Commercial Waiver Application
Contact Us
Customer Service & Billing Department
Municipal Utilities Company
1333 S. Bon View Avenue
Ontario, CA 91761
- Customer Service, Billing and Account Inquiries (909) 395-2050
- Missed Trash, Damaged Cans and Dumpsters (909) 395-2050
- Household Hazardous Waste Facility (909) 395-2040
Utilities Department
Use our Contact Form
- Water Quality Questions(909) 395-2678
- Water leaks, Open Fire Hydrants, Missing Sewer/Drain covers (909) 395-2678
Water Conservation Ontario WaterWise
Sewer Treatment
Use Our Contact Form
Integrated Waste Department
(Is now under Public Works Agency effective April 2021)
Use our Contact Form
- Recycling Hotline (909) 395-2040
- Tire Collection (909) 395-2600
- Used Oil Collection (909) 395-2040
For general information call (909) 395-2600
Scott Burton
Utilities General Manager
1425 South Bon View Ave
Ontario, California 91761
(909) 395-2605