Contact Us

City Hall is open to the public.

Face coverings & social distancing are required. Telephone contact is encouraged.

Appointments are available for City Hall. 

Located at the heart of downtown, Ontario City Hall provides a wide range of services. City departments are ready to assist and are happy to help residents and businesses with their questions and needs.

City Hall
303 East B Street
Ontario, California  91764

City Hall Annex
415 East B Street
Ontario, California  91764

Monday - Thursday 7:30 AM - 5:30 PM
Friday 8 AM - 5 PM

City Hall (909) 395-2000
City Clerk/Records Management (909) 395-2009
Economic Development (909) 395-2005
Business License (909) 395-2022
Fire Plan Check (909) 395-2562
Engineering (909) 395-2025 
Planning (909) 395-2036
Building (909) 395-2023

Questions? Contact Us

You can report a number of issues using our online Maintenance Reporting form, or through our MyOntario app, which you can download for free on your smart phone. 

For trash related issues, such as bulky item pickup, roll-off rental containers, container replacements, or missed trash pick up, please fill out the forms here.

For general comments, questions or concerns, fill out the form below. City staff are ready to assist you.
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