The City of Ontario's residential neighborhoods are a source of great pride, which the City demonstrates through its ongoing commitment to beautiful neighborhoods and encouragement of home ownership through several outstanding programs.

Useful Links


Housing Department
303 East B Street, Ontario, CA 91764
Phone: (909) 395-2006 


CARES Act Assistance Programs

The ESG-CV Emergency Rent and Utility Assistance Program provides emergency grants to assist very low-income renters that have received written notification that their right to occupy their housing unit will be terminated within 21 days for non-payment of rent. This program provides assistance for up to six months of deferred or prospective rent and utility payments. Payments will be made directly to the landlord and/or utility companies. The maximum grant amount is $15,000 and payments must be supported by deferred payment documentation.

To qualify for this program, participants must have a gross annual household income that does not exceed 50% of Area Median Income and have received written notification for termination of housing within 21 days for non-payment of rent.

Incomplete applications that do not have all required documentation will not be accepted. Funding is limited and completed applications will be reviewed on a first come-first served basis.

Complete the attached application and submit along with the checklist shown on the following page with copies of the required information to the Housing Department.

Email applications will not be accepted. Applications may be submitted by mail or in person at the following address:


Appointments for an intake review and to submit an application may be scheduled online at Book an appointment.

The City of Ontario is not responsible for applications submitted by U.S. Mail and strongly encourages applicants who submit applications via U.S. Mail to contact the Housing Department to verify receipt of application. Applications submitted by mail that are incomplete will be returned via U.S. Mail to the applicant.

For further information, please call (909) 395-2006 or email [email protected]

Downloadable Files

Rent Relief Resources

Ontario residents needing assistance paying rent and/or utility bills due to financial hardship related to the COVID-19 pandemic can find additional resources through the County of San Bernardino at www.sbcrentrelief.com or the State of California at housing.ca.gov